help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge not Syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2016 18:47

‎01-04-2016 18:47

My Fitbit Charge will not sync to either my iPhone 6 or my laptop.. I have tried restarting it and all of the troubleshooting methods but nothing is working.. Any other tips??

Best Answer
2 REPLIES 2

‎01-04-2016 21:42

‎01-04-2016 21:42

I have the same. It syncs about half, but doesn't store it, pull the sleep, or sync to Bluetooth. The app is updated but I can't get it to work for a few dears now.
Best Answer
0 Votes

‎01-05-2016 05:09 - last edited on ‎11-20-2025 08:30 by Fitbit Moderator

‎01-05-2016 05:09 - last edited on ‎11-20-2025 08:30 by Fitbit Moderator

Welcome to our Community @StevenSimchick @Melshearin! It's great to have you here! Smiley WinkI'd suggest you restart your tracker and then follow the steps provided at I can't sync my tracker.

Hope this helps, let me know how it goes! Cat Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer
0 Votes