09-08-2019 22:17
09-08-2019 22:17
I have a new iPhone XR. My Charge 2 was syncing just fine until 9/3 - which happens to be the same day the new version of the Fitbit app was released. I have restarted my Charge 2, turned Bluetooth off and on, and restarted my phone. Have others had this problem? What is the fix? Thanks!
Answered! Go to the Best Answer.
09-09-2019 10:36
09-09-2019 10:36
Hello again @SherilynA
Please try restarting your Charge 2:
If that doesn’t work try to:
Log out of your Fitbit App then swipe up to force shut it. Uninstall the Fitbit App again and reinstall it.
😃 Hopefully this provides you with a solution
09-09-2019 10:24
09-09-2019 10:24
Hello @SherilynA
Sorry your having sync issues. Try this:
Let me know if this gives you a solution to the issue 😃
09-09-2019 10:29
09-09-2019 10:29
09-09-2019 10:36
09-09-2019 10:36
Hello again @SherilynA
Please try restarting your Charge 2:
If that doesn’t work try to:
Log out of your Fitbit App then swipe up to force shut it. Uninstall the Fitbit App again and reinstall it.
😃 Hopefully this provides you with a solution