09-19-2016 09:05
09-19-2016 09:05
09-19-2016 12:26
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-19-2016 12:26
Hi, @Warreng, there were some issues with the upgrade, so the new clock faces have been temporarily suspended. Don't worry! They will definitely be back soon, once the upgrade is stable and generally released.
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer12-10-2016 03:38
12-10-2016 03:38
Will we receive a message when the ability to change watchfaces is available?
Best Answer12-10-2016 03:44
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-10-2016 03:44
@masinku, it is already available.
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer12-10-2016 03:46
12-10-2016 03:46
Hi Julia and thank you for your answer. Could you be so kind and tell me where/How to get it please?
Best Answer12-10-2016 04:03
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-10-2016 04:03
On your app choose your device and on the next screen choose "clock face". From there you can see the options available.
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer12-10-2016 04:10
12-10-2016 04:10
Thanks Julia. Just doing my first set up on my Surge which I have received this morning.
Best Answer12-10-2016 05:50 - edited 12-10-2016 05:52
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-10-2016 05:50 - edited 12-10-2016 05:52
Enjoy your new Surge!
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer12-17-2016 04:47
12-17-2016 04:47
I cannot get my blaze clock face to changes I select a new one in the app but when it goes to sync, nothing happens and the selection in the app just reverts back to Moment. I've tried restarting my phone, deleting the app, logging out and back in, deleting the blaze from my account and reading, hard reset of the blaze. Any other ideas?
Best Answer12-19-2016 04:55
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-19-2016 04:55
Hello @jsjoberg, it's nice to see you around. ![]()
There's currenly an issue that's preventing the Blaze from syncing with the Fitbit app on iOS 10.2. This might be the reason why the clock face is not updating. Our team is working to provide a prompt and proper solution for this situation, thank you for your patience and understanding.
In case you need anything else, feel free to reply! ![]()