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Community Feed posts keep disappearing

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‎12-16-2022 13:49 - last edited on ‎12-16-2022 14:20 by Fitbit Moderator

‎12-16-2022 13:49 - last edited on ‎12-16-2022 14:20 by Fitbit Moderator

I have reached out to support several times and my page has not been fixed They sent me an email saying my post may have been banned. I only have posted a badge nothing that should have been banned it’s just a bug that won’t get fixed. I did everything to try to fix it in my end. I would like the problem to be fixed and they said it can take a few days to fix but I still can’t post it disappears and I can’t view it on my page.

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎12-16-2022 15:35 - last edited on ‎09-19-2024 05:20 by Fitbit Moderator

‎12-16-2022 15:35 - last edited on ‎09-19-2024 05:20 by Fitbit Moderator

Welcome to the Community, @BatmanC..

Thanks for the details provided and the time taken in contacting our Support team. I'm sorry you're having issues with the Community Feed, and appreciate every step tried prior to posting. Because you already have a case created, I went ahead and forwarded your post so they can continue helping you with this matter. Your case is in good hands, so please keep an open communication with them.

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