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Connecting my iPhone and charge hr

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‎04-01-2016 14:27

‎04-01-2016 14:27

Hi, I'm trying to connect my iPhone 6s and charge hr but when setting up it says 'Request failed: forbidden (403)' after entering the code from my Fitbit.
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‎04-02-2016 07:03

‎04-02-2016 07:03

Hey there @Carolyn123! Welcome to the Fitbit Community! Let me help you out, try rebooting your mobile device, check that your mobile network is working properly, log out from the app and log back in then restart your tracker 2 or 3 times in a row. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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