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Connection issues with calls and messages

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Does anyone know how I can resolve connection issues with my phone messages and calls?  Everything syncs but that

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It could be a number of things that cause this issue. Fitbit have produced the following guide that lists the things to check:

 

https://help.fitbit.com/articles/en_US/Help_article/1610/

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Thank you very much. I will try the suggestions.
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