Connectivity issue with app since update

[Chinashaw]

Hi,
A slightly odd one. I have just updated the charge 2 and since then the app won't find the device. My iPhone shows it as connected in the phone Bluetooth settings but when I launch the app or just keeps saying that it is "looking" and never finds my charge 2.
I wondered if anyone had any ideas?
Thanks

[SunsetRunner · Accepted solution]

Hi

Feel free restarting the tracker if not already done.

Restart the tracker

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

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[Chinashaw]

Thanks, I hadn't done this and all is good once again.