Couldn't complete Covid 19 quiz

[yoshimark]

I could not complete the Covid 19 quiz to participate in the study.  On the smoking/vaping page, you cannot answer the questions.  Instead of radio buttons, there are right pointing chevrons that do nothing.  I have the latest version of the fitbit app.  Iphone 6 plus, ios 12.4.7

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @yoshimark.

I am sorry to hear you couldn't complete the Covid 19 quiz to participate in the study. I appreciate your interest in the Fitbit COVID-19 study, which is available for any Fitbit account in the US and Canada. Thanks for the details shared, I am here to help. I recommend doing the following:

1. Log out from the Fitbit app.
2. Confirm if the Fitbit app is updated to the latest version as a new version is being released. For instructions, see this help article.
3. Force quit the Fitbit app.
4. Reboot your phone.
5. Open the Fitbit app, log back in to your account and try to take the quiz again. 

For more information about Fitbit COVID-19 Study, visit https://blog.fitbit.com/covid-19-study/.

Let me know how it goes. I'll be around if you have any additional questions.

[yoshimark]

That did not work. The buttons are missing. This is what I see on that screen:

 

[LiliyaFitbit]

Hi @yoshimark, thank you for your reply. 

I appreciate your efforts and the additional details. Thank you for providing a screenshot. I would like to confirm if anything happens when you press on ">" next to your answer? 

Looking forward to your response.