help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Create a Group

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-22-2021 09:50

‎01-22-2021 09:50

I am trying to create a group in my iOS app. I go to Coomunity -> Groups -> Create a Group -> Get Started. But after I enter group name, description, rules, it won't let me hit the "Create" button. Any tips? Anyone else have this problem? I have the free app, is creating a group only a premium feature?

Best Answer
0 Votes
2 REPLIES 2

‎01-23-2021 05:08

‎01-23-2021 05:08

Hello @emilysgoodman and welcome to the Help forums.  No, this is not a premium feature.  Did you add a photo?  When I set up a group, the Create button didn't become active until I added a photo.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎02-03-2021 15:15

‎02-03-2021 15:15

This is also happening to me. I tried multiple times to create a group. When I add a photo, it gives an error as well.

Best Answer
0 Votes