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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Geswhite, thanks for joining the Fitbit Community, it's great to have you on board. 
Usually when syncing or a couple of minutes after your tracker has synced with the Fitbit app, you will be able to see the current heart rate as long as you're having a reading on your tracker at that time. If you're not able to see it, please restart your Charge HR, then sync again. If that doesn't seem to work, please enable All-day sync so the tracker can communicate better with the app.
To enable All-Day sync, tap on Account > Charge HR and scroll down until you see All-day Sync. Enable it, force-close the app by double tapping the home button on your phone and swiping up the app and finally open the app again and wait for the tracker to sync.
I hope this can be helpful, give it a try and keep me posted in case you need anything else. 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Geswhite, thanks for joining the Fitbit Community, it's great to have you on board.
Usually when syncing or a couple of minutes after your tracker has synced with the Fitbit app, you will be able to see the current heart rate as long as you're having a reading on your tracker at that time. If you're not able to see it, please restart your Charge HR, then sync again. If that doesn't seem to work, please enable All-day sync so the tracker can communicate better with the app.
To enable All-Day sync, tap on Account > Charge HR and scroll down until you see All-day Sync. Enable it, force-close the app by double tapping the home button on your phone and swiping up the app and finally open the app again and wait for the tracker to sync.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
Best Answer