Current heart rate not showing in the app

[SunsetRunner]

My current hearthrate does not show in the app on my IOS phone. I only see my hearthrate in rest.

When I remove the app en reinstall it, it works only a few hours.I have recenly an Inspire 2, but I had the same problem with my last Inspire hr.

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @SunsetRunner.

I appreciate your participation in the Forums and sharing that your current is not showing in the app on your iOS phone. Thank you for letting me know that after uninstalling/reinstalling the app the current heart rate is showing for a few hours. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. I would like to confirm that this has been reported to our team and they are working to resolve it as quickly as possible. I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track.

If you have any questions, feel free to let me know.

[ChasBFit]

@SunsetRunner  -

This has happened to many of us non-stop since about June 2020; FitBit has shown no real interest in addressing it and probably isn't going to fix it.

See: https://community.fitbit.com/t5/iOS-App/Current-heart-rate-not-being-displayed-in-iOS-app/m-p/4581279#M144294 amongst other threads.

An easier workaround instead of uninstalling / reinstalling the app is to just quit the app (see https://support.apple.com/en-us/HT201330 ) and then restart it. Takes about 5 seconds once you get used to it. I do it about 3-4 times a day. Still extremely annoying, but it's a work-around.

Hope that helps!

[SunsetRunner]

Thank you very much. I did as you told me and now it works. It is easy to do this a few times a day