help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Message is showing "not sent"

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-29-2020 06:00 - last edited on ‎11-30-2020 10:52 by

‎11-29-2020 06:00 - last edited on ‎11-30-2020 10:52 by

Hey Someone what’s wrong my message is showing NoT SENT

 

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎11-30-2020 10:52

‎11-30-2020 10:52

Welcome to the Fitbit Community, @Charllote.

 

I appreciate your participation in the Forums and sharing that your message is showing as "not sent". I am glad to assist you. I recommend doing the following:

 

1. Log out from the Fitbit app.
2. Force quit the Fitbit app. 
3. Open the Fitbit app and try to send the message again. You can confirm the steps to send a message at How do I send private messages in the Fitbit community?

 

If you're still experiencing difficulties with this, please let me know the additional details and we'll continue to work towards a resolution.

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes