Daily heart rate graph disappeared

[jablease]

Hi,

when I opened the app today (iPhone 5S) my daily heart rate graphs seem to have disappeared. They were definitely working since I got my FitBit on Saturday.

It just shows daily resting bpm with no option to click on it 

Can anyone help? This is the main reason I wanted a fitbit. It's tracking my heart rate fine just not showing it on the graph anymore

[SunsetRunner]

Hi @jablease

Have moved this thread from the Charge HR to the iOS App section to increase the chance of getting a solution.

Your post will get more attention here.

[DerrickS]

Hi @jablease and welcome to the Fitbit Community!

I'd first recommend double checking that your iOS device is connected to the internet either via WiFi or mobile data.

Afterwards, I would recommend force quitting and reopening the Fitbit App. You can force quit by: rapidly double tapping the iOS home button > swipe left until you see a preview of the Fitbit App > and then swipe up to force close.

As a last resort if none of the above works for some reason, I'd then recommend logging out and then back into the Fitbit App.

Keep me posted!