help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dashboard iOS

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-28-2019 08:53

‎09-28-2019 08:53

 I Ve had a Fitbit since 2015. I’m on my third one. My husband just got one and his dashboard on his phone is different than mine. His is awful and it takes multiplied steps to see what the previous nights sleep even was. How can her his dashboard to look like mine? My app is up to date. 

Best Answer
0 Votes
5 REPLIES 5

‎09-28-2019 09:04

‎09-28-2019 09:04

Hi @FIT8  it depends on which phone and platform you both have. My friend has an older Android Samsung phone and the app for it is older, so it doesn't look the same. So it's possible for you to have a different app version from your husband.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎09-29-2019 13:09

‎09-29-2019 13:09

About a month ago FitBit broke the dashboard and sadly no sign of them going back 😞

Best Answer
0 Votes

‎09-30-2019 10:44

In response to Odyssey13

‎09-30-2019 10:44

Both have iPhones both up to apps and iOS. I’ll be very unhappy if my dashboard switches to his. Does the new one even let you track exercise? 

Best Answer
0 Votes

‎09-30-2019 10:49

In response to FIT8

‎09-30-2019 10:49

You have identical phones? Sometimes you have the same platform, but the phone isn't the same @FIT8 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎10-01-2019 16:48

In response to Odyssey13

‎10-01-2019 16:48

My phone a 10 his is an eight. I’ve had the app for four years... he’s had it for about a week. Mine is the old dashboard and his is new.

Best Answer
0 Votes