Inspire HR not syncing with iPhone.

[Hrtracker3]

Inspire HR not syncing.  Gets about halfway finished then resets...starts over but never finishes.  Time on device is incorrect.  I am very frustrated 

Moderator Edit: Clarified Subject.

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at:  Help article: Why won't my Fitbit device sync?
• if none of that works then contact customer support: contact.fitbit.com

[MarcoGFitbit]

Hello @Hrtracker3 thanks for joining us, welcome to the Fitbit Community! It's great to see you @SteveH I appreciate all the help. 😄

@Hrtracker3 thanks for taking the time to let us know about this situation and about the troubleshooting steps you've tried so far. Note that the time is showing incorrectly in your Inspire HR because the device hasn't synced lately. 

If you have already tried the troubleshooting steps kindly posted by @SteveH and have found them useful, please mark his response as a solution. This will be very helpful to other members facing the same situation and in case you need further assistance, please feel free to reply. 

Happy stepping! 

[PerryA]

I’m having similar issues. Received Inspire HR today, put it on charger, started firmware update. Now it’s a brick. Tried to restart, reinstall app, restart Bluetooth, contact customer support. Got an email telling me they would respond in 2 days. I’m less than happy.