Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @3296, thanks for joining the Fitbit Community, it's great to have you on board.
When you mention 'total steps' are you referring to the steps for the day or the lifetime total? If you're referring to the total for the day, please make sure your tracker is syncing correctly. If it's not, restart your tracker and your phone and try to sync again.
As for the lifetime total, this is not displayed in the app, but on the online Dashboard. Once you access the Dashboard, tap on your picture to get redirected to your profile where the total is located.
I hope this can be helpful, if there's anything else I can do for you, or if you need further assistance, please feel free to reply. 
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @3296, I hope you're having a great day, thanks for taking the time to reply and let me know your issue has now been resolved, I appreciate it.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted! 
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