05-06-2016 21:31
05-06-2016 21:31
Yesterday my steps stopped showing on my iPhone and today - all that shows is calories burned. What? It is all correct on my computer - but I like to check my phone for progress. Thanks for any help.
Karen
Answered! Go to the Best Answer.
05-07-2016 00:06
05-07-2016 00:06
Hi @kjstinson
Moved this thread from the Flex to the iOS section since more relevant to the topic & increase the chance of getting a solution.
Is your tracker still linked to the account? When viewing the dashboard (iOS), is your tracker still displayed? Or on the fitbit.com dashboard, when logged in, clicking the gear icon.. is your tracker displayed there?
Otherwise somehow the tracker could have been unlinked from your account, needing to be relinked..
Relinking a tracker using the Fitbit Connect Software
* If a tracker is already linked to the account, a message is displayed asking to replace the tracker.
05-07-2016 00:06
05-07-2016 00:06
Hi @kjstinson
Moved this thread from the Flex to the iOS section since more relevant to the topic & increase the chance of getting a solution.
Is your tracker still linked to the account? When viewing the dashboard (iOS), is your tracker still displayed? Or on the fitbit.com dashboard, when logged in, clicking the gear icon.. is your tracker displayed there?
Otherwise somehow the tracker could have been unlinked from your account, needing to be relinked..
Relinking a tracker using the Fitbit Connect Software
* If a tracker is already linked to the account, a message is displayed asking to replace the tracker.