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Dashboard on iphone 6

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‎09-11-2016 12:05

‎09-11-2016 12:05

I have an iphone 6, and macbook.  When i look on the dashboard on my computer it shows my sleep and hourly activity correct (for example last night i slept 7 hr 55 mins) and my activity level yesterday was 11 out of 13.  On the dashboard on my phone it shows the sleep as 7 hr 55 mins since back in July, it hasn't updated at all.  and yesterday activity shows 3 of 13 since back in July.  This doesn't make sense. 

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‎09-13-2016 07:10

‎09-13-2016 07:10

It's nice to see you around the Community @Jhow, hope you're doing great today Woman Very Happy! I'd recommend doing the following:

 

  • Log out of your Fitbit App
  • Force quit the App
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit App

 

Also, make sure you're logged with the same email address than on your MacBook. 

 

 

Give it a shot and let me know if this works!

Maria | Community Moderator, Fitbit


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