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Dashboard weight incorrect

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‎11-23-2016 06:28

‎11-23-2016 06:28

I entered my weight loss of 2lb this morning. The Dashboard is showing only a 0.5 lb loss. If I click on the weight tab, the weight I entered is showing, Just not on the main page. I've logged out of all my devices and back in again. I've updated the app too.
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‎11-26-2016 05:37

‎11-26-2016 05:37

Hi @tillyws, good to see you around. This certainly is not correct. If you are running the latest version and you have logged out and the issue persist, I wonder if you have restarted your device while you logged out from your Fitbit account?

 

If the issue persist there was a similar scenario before, that might be of your help. Take a look at this suggestion from @jordy1990.

 

Let me know if you need more help. I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎11-27-2016 07:51

In response to RobertoME

‎11-27-2016 07:51

Sent from my iPhone
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‎11-28-2016 06:09

In response to tillyws

‎11-28-2016 06:09

Hi there @tillyws, I received notification of your reply, but it does not contain any information. Please take a moment to review your post and feel free to reply again or edit your previous post.

 

See you around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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