01-02-2016 23:35
01-02-2016 23:35
Answered! Go to the Best Answer.
01-03-2016 00:50
01-03-2016 00:50
The only real tool we have to address issues like these is the restart. I note that you have already tried this but it doesn't always work first time so it might be worth trying again (or a couple of times).
If this doesn't do the trick you can check whether you are still within warranty at www.fitbit.com/returns and if you are then you can contact customer support via this link:
01-03-2016 00:50
01-03-2016 00:50
The only real tool we have to address issues like these is the restart. I note that you have already tried this but it doesn't always work first time so it might be worth trying again (or a couple of times).
If this doesn't do the trick you can check whether you are still within warranty at www.fitbit.com/returns and if you are then you can contact customer support via this link: