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Data not syncing after iOS updated to 12.2.

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‎04-10-2019 01:14 - last edited on ‎04-11-2019 05:19 by Moderator Alum

‎04-10-2019 01:14 - last edited on ‎04-11-2019 05:19 by Moderator Alum

My sleep and movement data haven’t  synchronised on the app since my iPhone iOS update to 12.2 on Sunday. Anyone else finding this problem??

 

Moderator Edit: Clarified Subject.

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‎04-11-2019 06:10

‎04-11-2019 06:10

Hello @Ologist, have a warm welcome to the Fitbit Community. 😄

 

I appreciate your participation in the Forums and for sharing your experience with us. Tell me, which Fitbit device are you currently wearing? Have you restarted it already? Did you experience this issue only on Sunday or did it repeat itself on other days? 

 

This information will be very helpful for us to check this further. If you have additional details, like screenshots, they will be helpful as well. 

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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