Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app not calculating average calories burned.

Replies are disabled for this topic. Start a new one or visit our Help Center.

I input my daily calorie intake on another app (Track) that syncs with my IOS Fitbit app on a daily basis.  After syncing my Fitbit app always matches closely with the number of calories from the Track app, but frequently my Fitbit app does not calculate the “weekly average” correctly. 

 

I normally eat right around 2000 calories daily, so for example, if I have 3 days of at least 2000 daily calories, often times the app will say I have a 3 day average around 1800. It always calculates my average as less than what it should be. 

 

Its not not too big of a deal, but I was wondering if anyone else had these issues. 

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

Hello @osushepherd, thanks for joining the Fitbit Community, it's great to have you on board. 😄

 

I appreciate your participation in the Forums and for reporting this situation to us. I would also like to thank you for the detailed information you have provided and I would like to ask you some screenshots where the discrepancy in calories is noticeable. 

 

This will help us check this further and determine what we should do next. Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes