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Data not syncing

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‎06-13-2017 10:18

‎06-13-2017 10:18

My battery nearly ran out before I could charge it and now the data won't sync to my iPhone to match my Fitbit charge 2.  

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‎06-14-2017 10:22

‎06-14-2017 10:22

It's great to see new users around @Mesref7! 

 

Let me help you to sync your tracker. As a first step I recommend performing the restart 2 or 3 times in a row, if the issue persists follow the Syncing Troubleshoot for iOS devices. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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