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Data recording not accurate

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‎03-02-2019 12:54

‎03-02-2019 12:54

my sleep data used to track sleep stages (rem light awake and deep sleep ) and had been ok up until I charged it today. When I looked after charging it had changed my data for last Tuesday to say I had almost 16 hrs sleep (I didn’t) and it’s tracked sleep differently with sleep quality and a different chart. 

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‎03-03-2019 07:03

‎03-03-2019 07:03

Hello @Dawn12345.

 

Thanks for bribing this up. I'd like to take a closer look at what is going on.

 

Could you share some screenshots of the sleep logs that you mentioned? That could shed some light into what is going on. In addition to that, I'd like to recommend that you try to follow the steps listed in this help article that talks about why aren't sleep stages being shown on the Fitbit app.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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