help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Daylight savings time issue and silent alarm

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-12-2017 20:29

‎03-12-2017 20:29

I set a silent alarm to wake me up at 8:00 this morning on my Charge2 through the app on my iPhone. Last night was the switch over to daylight savings time. Luckily I had a backup alarm set to wake me up. The Charge 2 synced with my iPhone overnight moving the time ahead one hour. It also moved the silent alarm ahead one hour to 9:00. So it never went off when I wanted it to. Is this always going to be the case with Time changes?  The silent alarms should be fixed and not change when Time changes occur.

Best Answer
0 Votes
1 REPLY 1

‎03-13-2017 09:49

‎03-13-2017 09:49

Hello @HarveyH, thanks for joining us, it's great to have you on board. Smiley Happy

 

I understand your concern about the way your silent alarm was moved one hour because of Daylight Savings. This was a feature affected by this change, but the issue corrected itself after some hours. Please keep an eye on this post by @CallieM that explains this and other features that were affected, as well as some recommendations to follow through.

 

I hope this can be helpful, in case you need anything else, please feel free to reply! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes