03-12-2017 21:55
03-12-2017 21:55
So yesterday was day light savings time and tonight at midnight when I synced my Charge 2 my steps didn't start back over at 0. The date and time are accurate but my steps arent.
03-13-2017 04:07
03-13-2017 04:07
Having same issue. Not sure what to do. Synced but no change
03-13-2017 04:21
03-13-2017 04:21
Mine did the same
03-13-2017 05:56
03-13-2017 05:56
I'm having the same issue with Daylight Savings Time. Anyone else figure it out?
03-13-2017 06:03
03-13-2017 06:03
Same here, mine and my wife's.
03-13-2017 06:20
03-13-2017 06:20
Same here! Must be a bug!
03-13-2017 06:55
03-13-2017 06:55
Same here
03-13-2017 07:06
03-13-2017 07:06
Mine didn't either, and it woke me up at midnight too!
03-13-2017 07:11
03-13-2017 07:11
Same issue with my Alta. Based on Twitter and FB, it seems like a lot of people are having the issue. People are suggestion a reset, which I can't do because I don't have my charger with me (and my original charger broke anyway.) People aren't having much luck with a reset anyway. Hopefully, they figure out how to fix it.
03-13-2017 08:10
03-13-2017 08:10
Mine is doing exactly the same thing, clock is accurate, It links to my phone fine, it continues on the steps i got yesterday. I have a Charge 2 My husband has a Charge HR and it has no problems. Sandy
03-13-2017 08:30
03-13-2017 08:30
My problem is the same. Aggravating!
03-13-2017 08:37 - edited 03-13-2017 08:38
03-13-2017 08:37 - edited 03-13-2017 08:38
Having the same issue with my Fitbit Alta. Hoping it's just a bug and they will figure it out soon.
03-13-2017 08:39
03-13-2017 08:39
I have an Alta with the same problem. I'll be watching for a fix!
03-13-2017 11:35
03-13-2017 11:35
Me too. Very frustrating!
03-13-2017 11:46
03-13-2017 11:46
I contacted fitbit support and they said to restart my Fitbit and it should fix this problem but it didn't work for me.
03-13-2017 12:51
03-13-2017 12:51
having same problem