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Deleted food

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‎01-21-2016 14:31

‎01-21-2016 14:31

I have a new Fitbit zip,if I accidentally enter a wrong food then delete it the food item goes away but comes back about 30 minutes later? Also if I try to change the standard number of say pretzels and lower it,it will lower for a bit then return to your preset number? This is happening on my iPhone using iOS 9.2.1 by scanning in the food item.
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‎01-22-2016 05:50 - edited ‎01-22-2016 05:51

‎01-22-2016 05:50 - edited ‎01-22-2016 05:51

Hi @SWhitt2016

 

Moved this thread from the Zip to the iOS section since being more relevant to the topic & increases the chance of getting a solution.

 

Wishing a wonderful day

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‎01-24-2016 07:26

In response to SunsetRunner

‎01-24-2016 07:26

Welcome to the forums @JoD3020! I hope you are having a great weekend  Smiley Very Happy

 

I'd like to report that we've had some reports regarding the food logs not deleting, and our development team is aware of this issue. They'll be investigating this further and see what can be done to get this fixed.

  

Let me know if you have any questions, happy stepping! Smiley Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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