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Device keep looking when is Syncing

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‎10-03-2016 13:55 - last edited on ‎10-04-2016 08:24 by Moderator Alum

‎10-03-2016 13:55 - last edited on ‎10-04-2016 08:24 by Moderator Alum

IOS app just says looking - previously worked and phone is charged. 2 ft apart

 

 

Moderator Edit: Updated Subject For Clarity

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2 REPLIES 2

‎10-03-2016 14:04

‎10-03-2016 14:04

I'll add that iPhone shows it connected on Blutooth
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‎10-04-2016 08:09

In response to Oldguysrule56

‎10-04-2016 08:09

Hello @Oldguysrule56, welcome aboard to our Community. I would like to know more details if your tracker is not syncing. Remember that your tracker wont sync through your Bluetooth settings but through your Fitbit app, so in the meantime I can recommend the following troubleshooting steps: Syncing troubleshoot for iOS devices.

 

Let me know if it helps, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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