help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Device not found

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-21-2019 10:20

‎11-21-2019 10:20

I along with apparently many others have the Device Not Found issue.   Have followed all suggestions and directions, and my iPhone has now been searching for the device for the last 1/2 hour.   Seems as though some Fitbit engineers or techies should be able to solve the problem for us.  

 

Please help!

Best Answer
22 REPLIES 22

‎12-16-2019 12:54

In response to Brrr2012

‎12-16-2019 12:54

Hello again @Brrr2012 

I’m happy to see your up and running again! Outstanding and Happy Stepping! 😉

Best Answer
0 Votes

‎03-04-2020 17:33

In response to SunsetRunner

‎03-04-2020 17:33

My exercise events are not showing up on my I phone.I have aVersa Lite.I’ve had it for 1 month and was working fine,but now it says it is synced,but event is not showing up on my phone.

Best Answer
0 Votes

‎03-04-2020 22:00 - edited ‎03-04-2020 22:01

In response to Goingon80

‎03-04-2020 22:00 - edited ‎03-04-2020 22:01

@Goingon80 where you able to get past the device not found message? 

Best Answer
0 Votes