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GPS track not working correctly

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‎03-03-2020 17:50

‎03-03-2020 17:50

After completing a walk or run using the GPS function the app shows two entries.  The GPS entry shows the track and nothing else.  The second is the standard workout entry.

 

The used to log as one entry until recently.

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‎03-04-2020 14:22 - last edited on ‎08-05-2025 10:42 by Fitbit Moderator

‎03-04-2020 14:22 - last edited on ‎08-05-2025 10:42 by Fitbit Moderator

Hi @Articrob, welcome to the Community Forums!

Thanks for bringing this to my attention and the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Which exercises are being affected? Also, which Fitbit device are you using? To move forward, please send me screenshots of the GPS entries. Please refer to this post for step-by-step instructions of how to attach an image into your post.

Keep me posted and let me know if you have any additional questions. 

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