Diet amounts are miscalculated on dashboard

[Adrie]

AGAIN Fitband is miscalculating diet amounts on dashboard. This time approximately 200 in error. Why is this persistently happening and why, suspiciously at weekends?

Moderator edit: updated subject for clarity

[EdsonFitbit]

@Adrie Thanks for visiting the Fitbit Community.

I'm sorry to hear that your diet amounts are getting miscalculating on the Dashboard. The engineering team is aware of issues with food log on iOS devices version 2.53. They are already working on a fix. For more information, workarounds and updates please visit this post.

I moved this thread to the iOS board because it is more related to the topic.

If you have any questions, please let me know.

[Adrie]

Good morning Fitbit moderator. Thank you for your suggestion regarding logging all information on the computer. However, unfortunately this doesn't work for me. I have tried actually to see if there was a way of doing it but two things, my iOS iPad is old (according to my husband)!!!!! and also your email went to his email address NOT mine which is ant.rhostwpa@icloud.com. Forgive me for being ignorant Fitbit but for five years I have asked Fitbit to change this enabling ALL correspondence to come directly to me.

Adrienne

Sent from my iPad

[EdsonFitbit]

@Adrie Thanks for the update.

An update to the Fitbit app for iOS devices has been just released. For more details please visit the post shared above.

We reply to the email address you registered your Fitbit account with. We cannot change the email address linked to your account, but you can follow these instructions to update your information.

If you have any questions, please let me know.