Difficulties syncing Flex 2 with iPhone 6s

[Nam71429]

I searched for topics and couldn’t find anything related   Fitbit , can u please help me with my iPhone 6s and flex 2 ?

its been several times that this happens but today it even happened with steps.sleep, and bunch of stuff they are not sync at all.  Thank you 

Moderator edit: Subject for clarity 

[RicardoFitbit · Accepted solution]

Welcome to the Community Forums @Nam71429! Thanks for your post, it's a pleasure to assist you with your syncing concern.

Seems odd that you're unable to sync your Flex 2 with your iPhone 6s. I recommend you to check all the information that's specified on our help article: How do Fitbit devices sync their data? to verify that all the settings are correctly configured on your iOS mobile device to complete the syncing process. If such settings are verified, please move forward to the troubleshooting steps that are mentioned on: Why won't my Fitbit device sync? and let me know how it goes.

Keep me posted, I'll be around. 

[Nam71429]

Ricardo
Hi, thanks for the Info. I’ll keep it close to me next time, yesterday I did different things to make it work from resetting to removing it from Bluetooth , and restarting everything like if it was a new fitbit and after a whole new thing it worked. ;). Thanks.

Sent from my iPhone

[RicardoFitbit]

You're welcome @Nam71429, thanks for your reply and update. Sorry for the delay in responding.

I'm happy to know that your Fitbit device is working as the way we designed it after trying some of the troubleshooting steps that were shared in my previous post. Please do not hesitate to contact me back if you require further assistance or if you have any additional questions for me to answer, I'll be around. 

By the way, I would like to suggest you to visit our discussion forums and participate. There are several users who are interested in fitness, healthy eating, better sleep, among others. I'm sure that they will be happy to meet you there.

It was a pleasure to assist you.