04-23-2018
00:37
- last edited on
04-25-2018
07:41
by
MarcoGFitbit
04-23-2018
00:37
- last edited on
04-25-2018
07:41
by
MarcoGFitbit
When you win a challenge (or I guess also with second place), you get the summary screen with the stats. This screen can only be dismissed with the tiny x in the upper left corner. On the iPhone X however, this close button is partially hidden behind the clock, so it's pretty hard to dismiss the summary screen, since you're more likely to tap the clock instead. See this screenshot:
Please increase the padding from the top, or even better: create a bigger dismiss button below the summary screen, or allow the user to tap the summary to dismiss, or swipe it up. Anything better than the current situation 🙂
Thanks!
Moderator Edit: Clarified Subject.
04-25-2018 07:43
04-25-2018 07:43
Hello @Jorix, I hope you're doing well, it's nice to see you around.
Thanks for letting me know about this issue affecting the summary screen on Challenges. Our team is currently aware of the problem and is working to resolve it as quickly as possible.
I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you, please feel free to reply.
04-25-2018 08:24
04-25-2018 08:24
That's great Marco. Looking forward to the iOS app update!
04-26-2018 05:30
04-26-2018 05:30
Hello @Jorix, I hope you're doing well, thanks for taking the time to reply.
I appreciate your patience and understanding while our team works to resolve this issue. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
02-13-2019 00:14
02-13-2019 00:14
Hi @MarcoGFitbit,
Just checking: It's been almost a year now, but this annoying bug still isn't fixed. Shouldn't be that hard to fix right? 😉
03-25-2019 04:29
03-25-2019 04:29
I am having this same exact problem. It’s annoying to have to close to app to close the window.
03-27-2019 08:39
03-27-2019 08:39
Hello @SJW74 thanks for joining the conversation, it's great to have you on board the Fitbit Community.
I appreciate your have come back and updated this thread. I sincerely apologize for the inconveniences this issue has caused you and I'll make sure to forward your feedback to our team so they can take a better look at this situation. Note that some issues take a bit longer than others to get resolved. Once we have more to share about this, we'll make sure to update this thread accordingly.
Thanks for your updates and report, if there's anything else you might want to add, don't hesitate to reply.