help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Distance and zone minutes showing in app but the workout is not logged.

yesterday

yesterday

Please help! I ran my first half marathon and would love to sync my splits into Strava but my Fitbit will not sync the run. The app shows my miles, zone minutes, calories, ect but the run itself is not showing as a workout. I have already updated the app. Reinstalled. Restarted my Fitbit. I tried to log a run today and it worked just fine like normal. I took a picture of my watch post race and it is attached here showing 15.14 miles so I know I l

IMG_8089.jpeg

 

d the run and clicked done. 

Best Answer
0 Votes
0 REPLIES 0