11-28-2017
14:38
- last edited on
11-29-2017
06:18
by
MarcoGFitbit
11-28-2017
14:38
- last edited on
11-29-2017
06:18
by
MarcoGFitbit
Since I have upgraded to iOS 11 the distances shown in Fitbit are significantly higher than normal (on a normal workday the distance always was around 5km/day and now it shows around 7-8km - on another app it still is around 5Km). Has anyone experienced this? If so, how can I solve it?
Moderator Edit: Clarified Subject.
11-29-2017 06:42
11-29-2017 06:42
Hello @ArmandToonen, have a warm welcome to the Fitbit Community, it's great to have you on board.
Which tracker are you currently using? Have you restarted it yet? If so, my best recommendation would be updating the Fitbit app, if you haven't done it yet, then set up your tracker as a new device to reset the connection between your tracker and your phone, then monitor it for the next couple of days to check if your distance is still increasing.
To set up your tracker as a new device:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.