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Distance not showing correctly in the app.

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‎11-03-2018 11:05 - last edited on ‎11-05-2018 05:53 by Moderator Alum

‎11-03-2018 11:05 - last edited on ‎11-05-2018 05:53 by Moderator Alum

My Fitbit blaze tracks my miles, but when I sync it to my phone it shows that I have walked in a completely different place to where I have. However, if I click on it another page comes up and shows the correct place I walked. Hope this makes sense. 

 

Moderator Edit: Clarified Subject.

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‎11-05-2018 05:55

‎11-05-2018 05:55

Hello @Lilac3, I hope you're doing well, it's nice to have you on board the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment it will be very helpful for us to have more details about your issue and some screenshots about it, this way, we will be able to identify the situation and help you further. 

 

Thanks for your patience and understanding, I'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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