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Do I need to keep the app open always?

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‎08-29-2018 05:41 - last edited on ‎08-30-2018 05:17 by Moderator Alum

‎08-29-2018 05:41 - last edited on ‎08-30-2018 05:17 by Moderator Alum

New to Fitbit. Do I need to keep the app open on my phone 24/7? Charge 2 HR.

 

Moderator Edit: Clarified Subject.

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‎08-29-2018 12:18

‎08-29-2018 12:18

Hi, @SunsetRunner! You definitely don't need to. If you're using some features, like notifications or all-day sync, it will run in the background to some level. However, otherwise, you just need it open when you're actively doing something like syncing or using connected GPS.

MakMak | Community Council

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4 REPLIES 4

‎08-29-2018 12:18

‎08-29-2018 12:18

Hi, @SunsetRunner! You definitely don't need to. If you're using some features, like notifications or all-day sync, it will run in the background to some level. However, otherwise, you just need it open when you're actively doing something like syncing or using connected GPS.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

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‎08-30-2018 05:24

In response to MakMak

‎08-30-2018 05:24

Hello @SunsetRunner, thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @MakMak, thanks for all your help. Smiley Happy

 

@SunsetRunner, please keep in mind that as @MakMak mentioned, it is not necessary for the app to be open all day in your phone, you can force-quit it if you're not using it. You can open it when doing tasks like syncing your device or using MobileRun but you can close it afterwards. 

 

I hope this resolves your inquiry, if there's anything else I can do for you, please feel free to reply.  

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎08-30-2018 05:30

In response to MarcoGFitbit

‎08-30-2018 05:30

Thank you ...

Sent with my iPad.

Jerry Macdonald
Grande Prairie AB
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‎09-04-2018 08:08

In response to SunsetRunner

‎09-04-2018 08:08

Hello @SunsetRunner, I hope you're doing well, thanks for taking the time to reply!  Smiley Happy

 

You're very welcome, I'm glad the information provided was helpful for you. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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