help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Double average steps per day showing on profile.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-12-2017 16:05 - last edited on ‎04-13-2017 07:53 by Moderator Alum

‎04-12-2017 16:05 - last edited on ‎04-13-2017 07:53 by Moderator Alum

Any idea why it is showing two? IMG_2596.PNG

Moderator Edit: Clarified Subject.

 

 

Best Answer
0 Votes
1 REPLY 1

‎04-13-2017 08:45

‎04-13-2017 08:45

Hello @jhenri23, thanks for joining us, it's great to have you on board! Smiley Happy

 

This seems like a very odd situation, usually underneath your average daily steps the app shows your country. In this case I would like to suggest going to your personal settings on the online Dashboard and check if you have selected a country in your profile. If no country has been selected, choose your country and state, sync your tracker and check your profile in the app. The second line should then change. 

 

I hope this can be helpful, give it a try and let me know the outcome! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes