06-18-2017 11:16
06-18-2017 11:16
I woke up this morning with 13k steps and was in bed by 10 last night... what is wrong with it? I tried resetting my Fitbit HR 2 but it doesn't change anything. It basically copied my step from yesterday. Ideas anyone?
06-26-2017 08:17
06-26-2017 08:17
A very warm welcome to the Forums @SandraLou!
Thanks for bringing this to our attention. This is an issue that our team is already aware of. The steps are not resetting at midnight for some reason. Whenever we do have any updates on the matter we will be sure to let everyone know.
Thanks for your understanding. Let me know if you have any questions.