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Fitbit app stuck at Let's get Started screen on ipad pro

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‎06-25-2017 18:25

‎06-25-2017 18:25

I am trying to get my son's fitbit Charge 2 set up on his ipad pro.  I downloaded the app on the ipad.  I entered the email and password on the Let's Get Started screen and it has been trying to log in for 30 minutes.  I shut down the ipad and tried it again with no luck.  I have been able to set it up on my windows 10 computer.  Anyone else have this issue?

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‎06-26-2017 06:54

‎06-26-2017 06:54

I do have this problem on my Iphone.

Noone can help me with this.

I installed the app many times and its still not working.

I t all goes well on my windows though.

I am really agry about that.

Please let me know if you find the solution.

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