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During workout noticed charge 2 not picking up heart rate

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‎06-10-2017 06:42

‎06-10-2017 06:42

I've been noticing that my charge 2 isn't tracking my activity correctly so I've been paying more attention and noticed during my workouts it's not always picking up my heart rate at all... could this be the reason it's not tracking things correctly?

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‎06-12-2017 09:25

‎06-12-2017 09:25

Hi, @Cdiorio! Have you noticed how often this happens? Is it continuous or only occasional? How does the plot look after the fact in the app? One reason it can have difficulty with hear rate sometimes is if you work up enough of a sweat. You can try to help by wiping off your wrist and even the sensors if you notice this. However, if your plot looks like you would expect, this is probably not the issue.

 

Could you also be more specific about what is not correct? Is it the duration, the calories, or something else?

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