Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error 1 when trying to log back in to account.

Replies are disabled for this topic. Start a new one or visit our Help Center.

Wasn't able to log water. Logged out. Tried to log back in keep getting networkbit.httperror error 1. Uninstalled and re-installed. Same thing. Tried other solutions posted but still the same. App all up to date.

 

Moderator Edit: Clarified Subject. 

Best Answer
0 Votes
3 REPLIES 3

Hello @FrOz3nAciD, have a warm welcome to the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment I would like to suggest you to to go to your phone settings and turn off WiFi. Then, try to log in to the Fitbit app again using cellular data. If you're able to log in, turn on WiFi once again, if not, please reply to me so I can check this further. 

 

Thanks for your patience and understanding, give it a try and let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes
Said in my original post I’ve already tried this. Sorted it now though turns out your app and my VPN don’t like each other.
Best Answer
0 Votes

Hello @FrOz3nAciD, I hope you're doing well, thanks for taking the time to reply and let us know your issue has now been resolved. Please note that I've sent troubleshooting steps as "other solutons" does not give us an indication of what exactly did you try before posting your question. 

 

Nevertheless, I'm glad your issue has been resolved after disabling the VPN on your network. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes