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Error 1006 when log in and open community page on my iPhone

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‎04-23-2020 02:54 - last edited on ‎05-20-2020 19:35 by

‎04-23-2020 02:54 - last edited on ‎05-20-2020 19:35 by

I am getting the above error when I try to log into my Fitbit account on my phone.  I can open my account on my laptop but cannot sync my new Fitbit.  The error message also shows up when I try and go through the link to the community page on my phone.  

 

 

Moderator edit: subject for clarity

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‎05-20-2020 19:33

‎05-20-2020 19:33

Welcome to the Fitbit Community, @Dottled. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing when trying to log into your Fitbit account or open community page on your iPhone. Thanks for trying to resolve this and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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