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Error 404 when trying to connect Flex 2 with iPhone

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‎11-12-2017 16:51

‎11-12-2017 16:51

I have an Error 404 when trying to connect device Flex 2 with iPhone 6S

 

i’m from Montreal, Canada

 

just bought the Fitbit Flex 2 this afternoon. Do i have to return it ?

 

Louis 

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2 REPLIES 2

‎11-12-2017 22:25

‎11-12-2017 22:25

Hello @LouisPratt

Contact customer support on this one as it is brand new. 

http://help.fitbit.com/?cu=1

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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‎11-12-2017 22:27

In response to ACG

‎11-12-2017 22:27

@LouisPratt

A bit of information you can read before calling them. 

 

https://community.fitbit.com/t5/iOS-App/404-Error-when-trying-to-set-up-tracker/m-p/2282565#M71778

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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