04-04-2019 17:29 - edited 04-04-2019 17:30
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04-04-2019 17:29 - edited 04-04-2019 17:30
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I cannot log into my Fitbit account I cannot log in I keep getting this error message and my Fitbit would sinc all day so I finally logged out now I cannot log back in. I have tried deleted the app, restarting my phone, Bluetooth off and off, WiFi off and on nothing is working.

04-05-2019 08:26
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04-05-2019 08:26
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Welcome to the Forums @Preview.
Thanks for letting us know and sharing all of the steps that you have tried to get it to work.
While you have already mentioned those steps I'd like to ask you to try to follow some steps in the order that they will be posted:
- Toggle Bluetooth off/on
- Toggle Wi-Fi off/on
- Login via Wi-Fi connection, not a data plan.
If you have already done them in that order, please let me know.
I look forward to your reply.

