11-30-2016 06:11
11-30-2016 06:11
Answered! Go to the Best Answer.
01-26-2017 15:50 - edited 01-26-2017 18:38
01-26-2017 15:50 - edited 01-26-2017 18:38
Oh my God, ive been complaining for nearly two years that there's something wrong with their formula.... poor metric users.... it's just too frustrating.... how hard can it be to fix this issue? I've just sent fitbit another email and this time I've even given them the approximate conversion equivalents .. 😡😡😡 I've also asked they could put a weekly total in the CALORIES CONSUMED section so one can see much easier the calories burned for a week versus the calories consumed for the WEEK . As Homer Simpson would say " where's the ANY key? DOH!"
12-01-2016 13:00
12-01-2016 13:00
Hey @MuzDog,
Thanks for reporting this issue. As we mentioned to you on Twitter, we are aware of the issue and have forwarded the info you provided to us to our development team.
Thanks so much for bringing this to our attention, and let me know if you need help with anything else!
12-01-2016 15:37
12-01-2016 15:37
Yes thanks sorry for doubling up!
Thanks
01-26-2017 15:50 - edited 01-26-2017 18:38
01-26-2017 15:50 - edited 01-26-2017 18:38
Oh my God, ive been complaining for nearly two years that there's something wrong with their formula.... poor metric users.... it's just too frustrating.... how hard can it be to fix this issue? I've just sent fitbit another email and this time I've even given them the approximate conversion equivalents .. 😡😡😡 I've also asked they could put a weekly total in the CALORIES CONSUMED section so one can see much easier the calories burned for a week versus the calories consumed for the WEEK . As Homer Simpson would say " where's the ANY key? DOH!"
01-27-2017 00:45
01-27-2017 00:45
Thank you!!! Good to know someone else has noticed it!! But two years???? That's just laziness, Fitbit!!
03-03-2017 19:23
03-03-2017 19:23
We've just received another update from fitbit abd this issue has NOT been corrected.
03-03-2017 19:29
03-03-2017 19:29
We've just received a new update for the fitbit app and this issue has still not been resolved, can't a prgrsmmer just get into the app and change the calculations, surely it can't be all that hard !
10-24-2017 20:20
10-24-2017 20:20
It’s still not right, what’s your trch team doing ? I’m finding that I’m relying more and more on my calorie king cslorie counter and my polar HRM. Again, Why? Because I’m actually seeing weight loss and fintess improvement results using these two tried and tested and thus proven methods of heart rate measurement and calorie tracking