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Event notifications repeat every time iPhone connects

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‎08-02-2021 21:03 - last edited on ‎08-04-2021 14:16 by

‎08-02-2021 21:03 - last edited on ‎08-04-2021 14:16 by

My Fitbit 4 has started again, a few weeks ago, to vibrate for notifications (meeting reminders) *EVERY TIME* it reconnects to my iPhone.

 

If I roam in the house and lose and recover BT connection, I have a burst of vibrations with notifications of the *same* meeting reminders that I've seen now 100's of times. If I'm at the range limit, it happens randomly every few minutes (as I'm typing for example, it has already done that twice because my phone is another room). This happened a couple of years ago and was fixed by a FW release, but it's now back.

 

Candidly Fitbit team, it is extraordinary irritating to have that thing vibrating on my wrist for the same event again and again and again.

 

 

Moderator edit: subject for clarity 

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‎08-04-2021 14:14

‎08-04-2021 14:14

It’s good to see you in the community, @philippe_44.

 

Thanks for the details shared in your post. I am sorry to hear about the frustration this situation has caused. Thank you for your feedback as it helps us to keep improving. I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? 

 

You can confirm the steps to set up notifications and find the troubleshooting tips in this help article: How do I get notifications from my phone on my Fitbit device? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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