01-31-2017 04:24
01-31-2017 04:24
Hello. My exercise calendar has pretty much cleared most of the checkmarks from the beginning of the month. I used to have checkmarks everyday of the first week and after the update they are gone. How do I get them back?
02-01-2017 04:42
02-01-2017 04:42
Hello @tiptona21, thanks for joining us, it's great to have you on board!
Have you recently updated your app? If so, I would like to suggest logging out from the Fitbit app, restart your phone and log back in. It's possible the information is not updating correctly, which explains why you're not able to see all the check marks on your calendar.
Please give it a try and keep me posted in case you need anything else!
02-01-2017 05:00
02-01-2017 05:00
The app was recently updated. I did as you said, logged out of Fitbit, restarted my phone, and logged back in, and this did not fix the issue. Is there another way I could go about trying to update the app? If not, then I'm not happy with the new update since it has erased that information from the chart. Thanks.