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Exercise history not showing correctly.

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‎01-23-2019 11:22 - last edited on ‎01-24-2019 06:39 by Moderator Alum

‎01-23-2019 11:22 - last edited on ‎01-24-2019 06:39 by Moderator Alum

D649DF26-B062-4E42-96F2-FDF65DD28CD6.png

 The exercise data gets lost. This have been happening for as long as I can remember. I’m reasonably sure every one of the dots should be checked. This data is useful to see trends.

 

Moderator Edit: Clarified Subject.

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‎01-24-2019 06:48

‎01-24-2019 06:48

Hello @Fnash4, I hope you're doing well, it's nice to see you around the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, our team is aware of it and is working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎03-31-2020 00:33

In response to MarcoGFitbit

‎03-31-2020 00:33

Hello,

 

The same thing happened in my app sometime within the last few days. I discovered yesterday that my tracked exercises from prior week’s just has diapered. They are not in the app nor in the dashboard when I log in on a browser. The disappearance is very un-regular also, some weeks are there and some are gone. I haven’t found any answers on the Community of how to get them back?

 

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