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Exercise preview maps showing incorrect path.

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‎09-20-2018 11:26 - last edited on ‎09-22-2018 11:08 by Moderator Alum

‎09-20-2018 11:26 - last edited on ‎09-22-2018 11:08 by Moderator Alum

The thumbnail of a route from a walk/run i incorrect and displays a previous exercise. When you click on the exercise the correct map is displayed. This has been happening for some time now.

 

Moderator Edit: Clarified Subject + Format.

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‎09-22-2018 11:10

‎09-22-2018 11:10

Hello @ethanwalshe, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate you have brought this to my attention and for sharing your findings. Please note that our development team is currently aware of this issue and they're working towards a prompt and proper solution for it. 

 

I sincerely apologize for the inconveniences this situation has caused you, once we have more information to share about this issue we'll make sure to do it through the official Forums. In the meantime, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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